📜 Terms & Conditions

Effective Date: 23/05/2025
Business Name: Donna Kebab
Website: www.donnakebab.pt

1. Introduction

By using this website or placing an order with Donna Kebab, you agree to the following terms and conditions. Please read them carefully before using our services.

2. Services Provided

Donna Kebab offers food and beverage sales for:

  • Dine-in

  • Takeaway

  • Local delivery

  • Online ordering via donnakebab.pt

All orders are subject to availability and acceptance.

3. Ordering & Payment

  • Orders must be placed through our website or directly at our restaurant.

  • Payments must be made at the time of ordering via the accepted methods (cash, card, online payment).

  • You are responsible for providing accurate delivery information.

4. Pricing & Availability

  • All prices listed on our website are in EUR (€) and include applicable VAT.

  • Prices and availability are subject to change without notice.

  • In case an item is unavailable, we may contact you to offer a replacement or a refund.

5. Cancellations & Modifications

  • Once an order is placed, it cannot be canceled or modified after preparation begins.

  • For urgent cancellation requests, contact us immediately at 📞 +351 916 788 631.

6. Delivery

  • Estimated delivery times are provided as guidance and may vary.

  • We are not responsible for delays caused by traffic, weather, or incorrect delivery information.

7. Allergens & Dietary Requirements

  • Our menu may contain allergens. Customers are responsible for informing us of any dietary restrictions before ordering.

  • We do our best to avoid cross-contamination but cannot guarantee a 100% allergen-free environment.

8. Intellectual Property

All content on this website (text, images, logo, layout) is the property of Donna Kebab and may not be reproduced without written permission.

9. Limitation of Liability

Donna Kebab is not liable for any direct or indirect damages resulting from the use of our website or consumption of our products beyond the extent permitted by law.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with the effective date.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Donna Kebab
📍 R. António Adão 22, 4785-327 Trofa, Portugal
📧 info@donnakebab.pt
📞 +351 916 788 631